Privacy Policy

SJS Public Relations Limited respects your privacy. This policy explains what personal information we collect through our website, how we use it, how long we keep it and the rights available to you under UK data protection law.

Who we are

SJS Public Relations Limited respects your privacy. This policy explains what personal information we collect through our website, how we use it, how long we keep it and the rights available to you under UK data protection law.

Company
SJS Public Relations Limited

Registration
Registered in England and Wales, Company No. 09424965; VAT Registration No. 111136181

Email
info@sjspr.co

UK telephone
+44 (0)1643 705499

Canada telephone
+1 416 628 7441

Registered office:

SJS Public Relations (Canada) Inc. is a Canadian corporation, Company No. 2021035957.

SJS Public Relations (Canada) Inc. is a Canadian corporation, Company No. 2021035957. Where the Canadian company is involved in responding to an enquiry or delivering services, relevant personal information may be shared with it as described below.

Information we collect

We may collect the following information when you contact us or use the website:

• your name, job title and company;
• your email address and telephone number, where provided;
• the content of your enquiry and any other information you choose to provide;
• technical information such as IP address, browser type, device information and approximate location; and
• information about how you use the website, where you have consented to analytics cookies.

We do not intentionally collect special category personal data through the website. Please do not include sensitive personal information in a general enquiry unless it is necessary and appropriate to do so.

How we use personal information

We use personal information to:

• respond to enquiries and communicate with prospective clients, partners, suppliers and other contacts;
• take steps at your request before entering into a contract and, where applicable, manage a business relationship;
• operate, secure, maintain and improve the website;
• understand website use and performance through analytics where consent has been given;
• protect our legal rights and prevent misuse or security incidents; and
• comply with legal, regulatory and professional obligations.

We do not sell or rent personal information. We do not use website enquiry data for automated decision-making or profiling that produces legal or similarly significant effects.

Our lawful bases

Depending on the circumstances, we rely on one or more of the following lawful bases:

• legitimate interests, including responding to business enquiries, developing business relationships, operating the website and protecting our organisation;
• steps necessary before entering into a contract or performance of a contract;
• compliance with a legal obligation; and
• consent, including consent to non-essential analytics cookies.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and reasonable expectations.

Marketing communications

We do not currently send newsletters or routine marketing emails. If you contact us, we will use your details to respond to your enquiry and, where relevant, discuss potential work or an existing business relationship. We will not add you to a general marketing list without an appropriate legal basis.

Google Analytics and cookies

With your consent, we use Google Analytics to understand how visitors use the website. Analytics may collect information such as pages viewed, time spent on the website, referral source, browser and device information, and approximate location.

Non-essential analytics cookies should not be set until you have actively consented through the website’s cookie controls. You can reject or withdraw consent at any time through those controls. Further information, including the cookies used and their duration, should be set out in our Cookie Policy.

Who we share information with

We may share personal information where reasonably necessary with:

• SJS Public Relations (Canada) Inc. and members of the SJS team involved in reviewing or responding to an enquiry;
• website hosting, analytics, IT, email and security providers acting on our behalf;
• professional advisers such as lawyers, accountants or insurers;
• public authorities, regulators or law-enforcement bodies where required by law; and
• a buyer, investor or successor organisation in connection with a genuine business transaction, subject to appropriate confidentiality protections.

Service providers are permitted to process personal information only for agreed purposes and are expected to protect it appropriately.

International transfers

SJS works internationally, including through SJS Public Relations (Canada) Inc. Some recipients or service providers may therefore be located outside the United Kingdom. Where personal information is transferred internationally, we use an available lawful transfer mechanism and appropriate safeguards where required, such as adequacy regulations or approved contractual protections.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal, accounting or reporting requirements.

Enquiry records that do not lead to a business relationship will normally be reviewed and deleted when they are no longer useful or necessary. Records connected with a client or supplier relationship may be retained for longer where required for contractual, legal or legitimate business reasons.

How we protect information

We use reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so please take care when deciding what to send through the website.

Your rights

Depending on the circumstances, UK data protection law gives you rights to:

• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to delete personal information;
• ask us to restrict how information is used;
• object to processing based on legitimate interests;
• receive certain information in a portable format;
• withdraw consent at any time where processing relies on consent; and
• complain to a data protection regulator.

These rights are not absolute and may not apply in every case. To exercise a right, contact info@sjspr.co. We may need to confirm your identity before responding.

Complaints

If you have a concern, please contact us first so we have an opportunity to address it. You also have the right to complain to the UK Information Commissioner’s Office. Information about making a complaint is available at ico.org.uk.

Third-party websites

The website may link to third-party sites. We are not responsible for their privacy practices, and you should review their own privacy information before providing personal data.

Changes to this policy

We may update this Privacy Policy to reflect changes in law, technology or our practices. The latest version will be published on this page with the updated date shown above.

Contact us

Questions, requests or concerns about this policy or our use of personal information may be sent to info@sjspr.co or by post to the registered office address shown above.